Terms and Conditions


In this document the following words shall have the following meanings:

  • “Consumer” shall have the meaning ascribed in the Consumer Rights Act 2015;

  • “Customer” means any person who purchases Services from the Supplier;

  • “Services” means the services stated on the Supplier’s Website;

  • “Supplier” meansDonald Hamilton Hypnotherapy LLPof the Garth, Moushill Lane, Milford, Surrey GU8 5BQ;

  • “Supplier’s Website meanswww.donaldhamiltonhypnotherapy.com; and

  • “Terms and Conditions” means the terms and conditions of supply set out in this document and any special terms and conditions agreed in writing by the Supplier.


2.1 These Terms and Conditions shall apply to all contracts for the supply of Services by the Supplier to the Customer and shall prevail over any other documentation or communication from the Customer.

2.2 Any variation to these Terms and Conditions shall be inapplicable unless agreed in writing by the Supplier.

2.3 Nothing in these Terms and Conditions shall prejudice any condition or warranty, express or implied, or any legal remedy to which the Supplier may be entitled in relation to the Services, by virtue of any statute, law or regulation.

2.4 Where the Customer is a Consumer, nothing in these Terms and Conditions shall affect the Customer’s statutory rights as a Consumer.

2.5 Personal data will be handled in accordance with Supplier’s Privacy Policy, which can be accessed here. <make this a link to the Privacy Policy>. Consumer consents to the Supplier recording therapy sessions, whether delivered by hypnotherapy, NLP or such other means as the Supplier deems appropriate.


3.1 The Customer shall be deemed to have placed an order for Services with the Supplier (“the Order”) upon submission of a booking form, or upon booking an appointment with the Supplier whether through the Supplier’s Website or otherwise.

3.3 By placing an Order, the Customer shall be deemed to have accepted of these Terms and Conditions.


4.1 The price for the Services is as specified on the Supplier’s Website and is exclusive of VAT.

4.2 Payment of the price shall be in the manner specified on the Supplier’s Website or as specified otherwise by the Supplier and the price for each appointment is to be paid in full prior to the appointment.

4.3 If the Customer fails to make full payment in accordance with Clause 4.2, the Supplier shall be entitled to cancel their appointment at the suppliers discretion


5.1 The date(s) of delivery of the Services is/ are as specified in the Order or as agreed between the Supplier and the Customer. The Supplier may vary these times (or any of them) by intimating in writing details of the change to the Customer.

5.2 Time for delivery shall not be of the essence of the contract and the Supplier shall not be liable for any loss, costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Services.


To enable the Supplier to perform its obligations the Customer shall:

  • co-operate with the Supplier;

  • provide the Supplier with any information reasonably required by the Supplier;

  • obtain all necessary permissions, licences and consents which may be required before the commencement of the services, the cost of which shall be the sole responsibility of the Customer; and comply with such other requirements as may be set out in the Proposal or otherwise agreed between the parties.


7.1 The Supplier shall perform the Services with reasonable skill and care and to a reasonable standard in accordance with recognised standards and codes of practice.

7.2 The Supplier accepts all responsibility for the condition of tools and equipment used in the performance of the Services and shall ensure that any materials supplied shall be free of defects.


8.1 Nothing in these Terms and Conditions shall exclude or limit the liability of the Supplier for death or personal injury.
However the Supplier shall not be liable for any direct loss or damage suffered by the Customer howsoever caused, as a result of any negligence, breach of contract or otherwise in excess of the price of the Services.

8.2 The Supplier shall not be liable under any circumstances to the Customer for any indirect or consequential losses or other economic loss suffered by the Customer howsoever caused.

8.3 Notwithstanding Clause 8.1, The Supplier shall not be liable under any circumstances to the Customer for any loss of profit, loss of opportunity or loss of anticipated savings, whether direct or indirect, as a result of any negligence, breach of contract, misrepresentation (other than fraudulent misrepresentation) or otherwise of the Supplier.

8.4 No person other than a party to this Agreement will have any right under the Contract (Rights of Third Parties) Act 1999 to enforce any of its terms.


The Supplier’s cancellation policy is as set out on the Supplier’s Website, and is deemed incorporated into these Terms & Conditions.


Neither party shall be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire, breakdown of plant or machinery or shortage or unavailability of raw materials from a natural source of supply, and the party shall be entitled to a reasonable extension of its obligations.


If any term or provision of these Terms and Conditions is held invalid, illegal or unenforceable for any reason by any court of competent jurisdiction such provision shall be severed and the remainder of the provisions hereof shall continue in full force and effect as if these Terms and Conditions had been agreed with the invalid, illegal or unenforceable provision eliminated.


These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales and the parties hereby submit to the exclusive jurisdiction of the English courts.


Sign up to get my Newsletter!

You can get started by joining the community of people around the world who already receive my regular FREE coaching tips by popping your details in the box below.

© Donald Hamilton Hypnotherapy LLP. 2024. All Rights Reserved.

Learn How to Be Your Best

Donald Hamilton Hypnotherapy provides excellent advice to help you excel.